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Important information

Department Contacts

For quick access to areas of our hospital, visit the directory below to help you find what you need.

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01 263 8000
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We are happy to answer any questions you may have about billing and insurance. Our friendly finance team are here to help on (01) 263 8919.

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Other Patients Asked

At St. Vincent’s Private Hospital, many of our procedures can be performed in our surgical day unit, meaning you can be treated and released within the same day. But for some of our treatments, primarily those that require surgery, you may be advised that you will need to recover in our hospital.

We aim to make your hospital stay as pleasant as possible during your treatment and we recommend that you read our list of recommendations for items you may wish to have when packing for a hospital stay with us.

St. Vincent’s Private Hospital has strong relationships with all the main Irish health insurers. With a wide number of plans available on the market, the level of cover afforded by them varies hugely. It is important that you speak to your insurer directly in advance of your arrival to the hospital so that you are fully informed on what your plan will cover you.

Claims processes can also differ from insurer to insurer and yours will guide you through their specific process. Learn more about Billing and Insurance

Below is a list of contact details for popular insurance companies:

Irish Life Health
Contact details: 1890 717 717
Website : www.irishlifehealth.ie

Contact Details: 1890 904 067
Website: www.layahealthcare.ie

Contact details 1890 444 444
Website www.vhi.ie

There is a 24-hour underground public car park at the hospital. Pay stations are located on levels -1 and -2, and accept notes, coins and credit cards.

For information on how to get to the hospital, including to download a convenient map and to see our parking tariffs, visit ‘How to get here’

Patients do not need to call ahead to book a wheelchair in advance of their visit. Our reception team will be happy to help you on your arrival. If required, a porter will be provided as soon as possible to support you.

The Day of Surgery Admission Lounge (DOSAL) is designed to provide a streamlined comfortable admission experience for patients.

When you arrive at the hospital, take the lift from the car park to the ground floor and make your way to the main reception where our experienced team will guide you to the central admissions office to check in.

When you arrive at admissions, you will be registered by a member of staff and asked to complete any necessary insurance documentation.

If you are being admitted via the DOSAL, you will then be directed to this area where a nurse will carry out your nursing admission assessment. Once completed, you will be asked to wait in our comfortable patient lounge. Any tests such as blood tests, ECG and radiology that have been ordered by your consultant will be carried out before your surgery. You will be taken directly to the operating theatre from the DOSAL and then transferred to your ward after your surgery. All belongings will be transferred to the ward once you have gone to theatre.


Central admissions

Opening hours

Monday – Friday: 06:45 – 18:00

Saturday: 06:00 – 16:00

Sunday: 08:00 – 16:00


Patients for admission outside of normal opening hours should check-in at the main reception of the hospital. If you are unable to attend, as an inpatient or day case, please call the Admissions Office on +353 1 260 9300 or +353 1 263 8062. Alternatively, we can be reached by email at admissions@svph.ie

In the unlikely event that there may be a delay to your admission, we will contact you as early as possible and reschedule your admission.

Card and ATM Facilities

We have no ATM facility on site in our hospital but we accept all major credit cards. There closest ATM  is located on the ground floor of St. Vincent's University Hospital. ATM facilities are also available at the Merrion Shopping Centre. 

We offer patients and visitors a wide range of catering options through restaurant, Coffee Dock and SnacknGo. These facilities are based on the ground level of the hospital and opening times vary.

Learn more here